Description: Casino Luck is a fairly new online casino that hails itself as a modern Web 2.0 establishment. The casino is powered by Microgaming and NetEnt platforms which have been enjoying substantial market share increases and are quickly becoming the leaders in the online gambling world. There are also other softwares included such as IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming, and Nyx Interactive. Players from the United States are currently not accepted at Casino Luck.
Games
Gamblers of all types should be pleased with the variety of games available at Casino Luck. NetEnt software has really set the bar for game quality and variety online. While other platforms have slot machines that all look and feel the same, Casino Luck's video slots are all unique and exciting to play. Immortal Romance slot, for instance, has a captivating theme and one of the best featured soundtrack around. “Sticky Win” as it is called is triggered if the player wins anything or if he or she gets a Sticky Win symbol. Any winning lines are held in place, and all other squares are respun. This goes on until no more additional wins are hit. No other slot allows players to win so much on any normal spin.In addition to their quirky slot machines, Casino Luck has a plethora of table and specialty games to keep everyone satisfied. A few of these games can't be found anywhere else. Hi Lo Switch slot, for instance, is a game where players bet on whether cards will be higher or lower than the one placed. In this regal version, players may choose to play on any one of three cards, or change their cards up to two times. With fresh variants of blackjack, casino pokers, and video pokers, as well as plenty of colorful scratch card games and others, Casino Luck offers enough games to keep anyone entertained for hours.
Support
While Casino Luck does have a very modern website and state-of-the art games, their support is a bit lacking since they do not offer true live chat. Players can request assistance either through an e-mail address or by sending an inquiry through an online form. Unfortunately, they do not have a phone number, either. Nonetheless, Casino Luck does promise to respond to messages within 24-hours, and judging from the lack of bad press, they do a satisfactory job at this.
Responsible Gambling
Casino Luck is very professional with how they conduct themselves. Where many other online casinos act in a predatory nature towards compulsive gamblers, Casino Luck provides gamblers resources that they need if they have a problem. In fact, most issues can be resolved without having to contact support at all. Since Casino Luck does not offer live chat, this is very important. From inside the casino client, players can opt to self-exclude themselves from play for a span of either a week or six months. Casino Luck takes these self-exclusion options seriously and will not allow players to re-activate their accounts for any reason until the self-exclusion period is up. The casino also offers permanent self-exclusion, and their website is filled with encouraging resources to stop problem gambling.Players may also set deposit limits for themselves in the cashier window if they find themselves with a bankroll management problem. Casino Luck does allow players to change these limits at will, but limit increases are subject to a pending period to prevent compulsive gamblers from making hasty decisions. Thumbs up to Casino Luck for making problem gambling prevention a priority.
Certifications
Casino Luck posts that they are “RNG Certified” with an image in their website footer. Looking closer into this we found additional information in the “casino” section of their FAQ. As Casino Luck use NetEnt's flash casino all games are tested and certified by industry giant Technical Systems Testing (www.tstglobal.com). All games are played directly towards a NetEnt server and individual operators cannot make any changes to the RNG or pay-out tables. Casino Luck also states that it uses SSL encryption to keep all sensitive data protected from cyber-thieves.
Pros
Pending period 0-24 hours
Variety of games
Instant play, mobile
24/7 customer support via e-mail and live chat
SSL encryption
Software is proven fair by TST
Cons
No toll-free phone number to contact support
US players restricted
Add contact information for Luck Casino
Just WOW! So I was looking for a new site as I was bored of my normal ones. I joined yesterday!
I only ever do small deposits so as there was 100% bonus + 100 free spins I though I'd pop on £15 so I had 30 to play with, I started on jack and the bean stalk played 40p a play won £60 on free spins I them moved to Jurassic park and thought to my self I'll never play though the wagering so I did £1.20 a spin got down to my last £20 and got some more free spins! It went crazy like I mean crazy crazy and I won just over £800!! I still had to wager £150 so play a few other slots and got Down to around £700 and then went back to Jurassic park and won just over £260 had finished my wagering requirements and withdrew and was processed this morning! Chat helpful as I did not need to send docs but emailed to check and they told me I didn't need to!!
Nothing about this establishment is positive. Stay away, far far away from this casino
Only positive thing I could think of is they have most of the games I like.
How I started playing at Casino Luck? Hm let me think. I had some fun here at AskGamblers and I wanted to know which casinos have the highest casino rank. I found Casino Luck on top of this ranking list. I looked more information’s about it and I was happy because they have my two favorite software’s. NetEnt and Microgaming. Beside that they offer games from the following software’s: IGT, Betsoft, iSoftBet, Play'n GO, Evolution Gaming and Nyx Interactive.
I saw they offer great welcome bonus: 100% match deposit + 100 free spins on any of this three games: Gonzo's Quest, Jack and beanstalk or Starburst. I made deposit of 20€ and receive 20€ of bonus. 100 free spins were added next day. I chose to play Jack and beanstalk with these free spins. I managed to got around 19€ from it. I stayed at this game from the beginning. I was hoping that I will get some free spins, but the game wasn't in the mood. Later I changed it, I tried Gonzo's Quest. I've had a run of bad luck, because my balance was falling down towards 0.
With the last 10€ I played Dead or Alive. I set 0.36€ bet per spin in case I get free spins and then maybe I hit something big, but this did not happen. In the end I lost all money.
Otherwise I had nice time while I was playing. I would definitely recommend Casino Luck to everyone. They have nice website and what I really like at this casino is free spins. I get some free spins almost every week on selected game. I didn't manage to cash out any winnings from them. Yet. They know how to work with clients with these free spins. I am sure I will make deposit here again in the future. I will rate this casino with 10 stars
No one can touch these people, class, perfect!
Just one problem, no sound on iPhone after IOS8
Casino luck it is online casino, that really worth to try by everyone. I played a lot in this casino, and at least one my monthly deposit goes to this casino, when i claim their monthly reload bonus.
Of course very important is software, for any online casino. All games at casino luck is playing from browser or mobile directly, without download any software. There is a lot of different games from different softwares, most important for me - quickfire, netent, NYX.
Customer support at casino luck for me is not exist. Not because there is no way to get help, just because i never had any question to them. Only once i have sent email to their customer support - to verify my account. My email was documents was replied within hour or two, and my account was verified. No any situation appear when i was need to contact support.
Bonuses and promotions are not big. Usually i play only once with my own funds in this casino - i claim 50% monthly reload bonus with 15 x wagering requirements. It is very good offer, because no any other casinos give bonuses with so low wagering requirements. I think about half of my deposits with this bonus sucessful and i have withdrawal. Twice a month i got no deposit freespins, only 5, but still not so bad.
Withdrawals take 4-8 hours. It is not fastest time to get money on skrill account, but acceptable of course. There is many casinos that pay slower, and few which pay faster. But it is still good, if i go sleep and make withdrawal, when i wake up money usually already at my skrill account.
Overall result is that this is awesome online casino. Good and big selection of games, good customer support, no any problems with withdrawals or any other problems. 9 stars will take this casino, 1 stars is not perfect bonuses and withdrawals can be faster.
This is probably the best and most trusted Net Ent casino. I say Net Ent casino because they are become recognized by this games, beside Net ent they offer Microgaming, Bet Soft and a lot of others game providers but I will always recognize them by Net Ent. They have great and huge game selection, I think that they offer more than 700 games from different providers and I am sure that everyone can find something interesting here.
I love this casino because my first big (very big) win was on this casino. I deposited 100$ get bonus of 150% and start playing. I was young and I was just find out for that great Net Ent games, to be more precise their video slots. I was playing only games which were famous and which I saw on banners or other ads because I assumed that that games are the best (and I was right). Gonzo's quest, Jack Hammer, Dead or alive are games on which I earned 1125$. I remember that number just like it was yesterday. :) After that I was asking for withdraw on my skrill ( but than it still was moneybookers ). They asked me for verification, I sent them all my documents and they pay me without any problems. It take two days (verification and payout) and that is very very fast. I mean it was first time to get withdraw and it was big amount. I was thinking that it is normal and now I see that there is a lot of bad casino who will delay or avoid that payment and just now I realize (when I saw all that bad casinos) how great this casino is.
For customer support I can't say one bad word. This is maybe the best customer support I ever seen. They are not always available on live chat but you can send email and you will get fast respond. I never waited more than couple hours.
General impression is that there are no better casino than this, maybe few casinos have same quality but there are no better casinos :) 10 stars from me !
I literally been active on casino since their beginning. You may be aware that the Casino Luck is one "green" place to win some easy cash so if you have had experience with these other NetEnt casinos you will not be a problem to get used to this environment because everything is almost identical. Casino Luck in a short time with me strengthen the position of trusted casinos and a very professional approach to online gambling, which is still very difficult if you take the fact that an increasing number of scam sites and other forms of fraud, players from around the world.
I immediately took advantage of the opportunity bonus of 100% till 150€ so I decided to try out how it all works in practice. Although I was unable to rollover this bonus I can not say that the wager requirement is very high, on the contrary my mistake is that I am at times a lack of luck playing roulette and completely lost control of my investments. When the account balance of € 300 along with a bonus, you make a bet on "red" field in the amount of € 50 then you can not expect a happy end. This is my mistake and i want forgot this, for smarter play in future and make some wall between low and high stake on Roulette.
I have used many promotions from Christmas and New Year promotional calendar and every time you would not make the deposit, the next day I would be waiting free spins on some of their popular games, this information will discover on their website I'm just telling you my personal experience. On one of these free spins games last week I managed to finish the rollover and eventually end up with a profit of € 60 which is for me these days one of the most significant gains. This is just a good place to relax your brain, and when you lose some money like me, don't be angry be strong to try again.
Payment on my account was completed in about 48 hours, I have long ago verified account with them since I registered on Casino Luck more than six months so that there was no problem when it comes to the request for the transfer of money. The payment was made via Mastercard even though I once worked a deposit by Neteller, however in the meantime, this card has expired so I have not renewed this method of deposit. I have no objection to the technical support everything is as it should be, bravo for Casino Luck. Welcome bonus is available for first deposit via Neteller or Credit Card I think.
As cheesy as it sounds, I came here for the name. Literally just looked at a list of casinos and wanted to pick something new. Good branding. Worked on me. Just played blackjack. Nothing remarkable to report. Lost a bit - but mostly cause i got greedy with my bets.
fun site
Very beautiful website, they have very nice games and their customer support agents are very friendly. In this casino i make my withdrawal. It was fast so i like it. I took advantage of the no deposit bonus but i did not win hehe. But i will keep playing here.
Casino Luck is a casino I joined about 3 moths ago. Even though I have been a member here for just a short time I have to say that I like it very much. I had 3 deposits and one withdrawal here so far. The withdrawal was smooth and without any problems. Even though I have been in the online gambling world for 4 years I started discovering NetEnt casinos just in the last few months. Here beside NetEnt games you will also find Microgaming, Betsoft and games from a few more software providers. Off course I like this very much. The bonus offer is good. I haven't used it but here at AG you have an exclusive 150% match bonus on your deposit. You can take this bonus when you make a minimum deposit of only 10 euros. Unfortunately I joined this casino from another affiliate site and didn't have a chance to take this bonus. I would say that the bonus offer here is at the same level as other NetEnt casinos. From time to time if you had a deposit here you will also be offered free spins by the casino. That is usual for most NetEnt casinos in which I played so far. Their web page looks really elegant and modern at the same time. The navigation is easy also.
They have fun games
Powered by both Net entertainment and Microgaming and owned by odds matrix. I think casino luck is in my top 10 casinos list. It was launched again a couple of years ago and before that i had never known this casino. And ironically it is also one of the top casinos in my country and i strongly believe in these rankings because users play a big part in the ranking of these casinos. I was sure that NE and MG would not disappoint me so i made an account on this casino and deposited 35 from my E-wallet.
They seriously had a lot of promotions offer but i did not want any so I just played with my money only. Got to the action and opened star burst but not a lot of luck here and i lost around 6 dollars and then opened immortal romance and here i got some good things and wild and scatters took my balance to 45 . Opened casino hold em and love dealer games are just magnificent. Won around 15 hands in casino hold em and my balance was now around 60$. Hold em is a little hard than normal poker because it is hard to win from the house. The best one was thunderstruck II and it gave me loads of free spin. My balance had crossed the 100 mark by the time i had closed TS II game.
Return to the players on this casino is just amazing rarely have
I seen slots giving away so much money or may be I was just at the right moment and at the right place. Well i think gambling requires a lot of luck and sometimes I too get lucky. I did 2 withdrawals from this casino and got them within a single day in my E-wallet and it is nice to see fast withdrawals and it really keeps our faith in the casino. This casino is a 9 for me absolutely and one of the best casinos I have gambled with.
Casino Luck has in it’s offer a few software providers like Microgaming, NetEnt and IGT. This casino exists for 15 years. As soon as I saw that info I was sure that you can trust this casino. If it was any different this casino wouldn't have stayed in business for so long. Their site is very elegant and navigation is very easy. My remark about this casino is about their live chat support.
Whenever I join a casino and want to claim a bonus I contact live chat support and ask about the details about the bonus. When I wanted to do that in this casino their live chat support was offline. That means they don’t have live chat support available 24/7. Of course I didn't like that because I think that players need to have live chat support at any time. Because live chat was offline I contacted them via email. The answer to my email arrived within 15 minutes. That was very fast but I want instant support. The details I got about their welcome bonus were very interesting.
Casino Luck offers a 150 % bonus on your first deposit and the minimum deposit for this bonus is 10 euros. But if you make a deposit of 20 euros along with the 150% bonus you also get 100 free spins which you can use on the next games : Magic Portals, Victorious, Fisticuffs, Twin Spin. A very tempting bonus but my balance on my e-wallet at that time was only 10 euros. Still beside that I made a 10 euros deposit and took the bonus without the free spins offer. I was very lucky to meet the wager and ask for a withdrawal. I was paid within 24 hours.
Overall, Casino Luck is a good casino and the only thing missing is a live chat support available at any time.
I frankly didn’t know much about this casino, but after reading a bunch load of positive reviews I thought I give it a try. This casino is powered by Microgaming, NetEnt and IGT (WagerWorks) .The first thing that I liked about this casino is the webpage, I don’t know about you but to me it’s so simple and yet very attractive. Next thing was the registration form and then confirmation of my account.
Straight after my logging I made a humble deposit of 20$(I must say they have a lot of deposit methods which is really nice), plus with the welcome bonus offer I had 40$ ready for gambling , plus there is some other bonuses that are really nice like: welcome fall casino bonus up to 150$ plus 100 free spins in ( Magic Portals, Victorious, Fisticuffs and Twin$pin ), live casino welcome bonus , monthly reload bonus. So I decided to hit the slots, but first a wanted to ask their Live Support a question but unfortunately they were offline which was really a bummer, but it wasn’t such a big thing cause later on I figured it out myself. I always play games instantly but there is a mobile options for those who like gambling via mobiles.
The only down side of playing games instantly in this casino is the waiting time for the game files to load, cause in all other casinos that I have played in so far this is the slowest regarding the load time issue. I played only two games Jurassic park and Go bananas. In Jurassic park I did 0.60$ and 1.50$ per spin but I absolutely didn't win anything plus the whole game kinda lagged so I immediately stopped playing. With Go bananas I did 0.40$ and 1$ per spin, with this game a had some ups and downs but shortly lost all my money. Overall, it was pleasurable playing in this casino and I would rate it with 8/10.
To experience a great casino, CasinoLuck is a prime option towards in that list. They were in casino world since 1999, but again re-launched with new management in 2001. It is powered by some of my favourite casino gaming software like Net Entertainment, Microgaming, and IGT. They are working on the platform provided by EveryMatrix Ltd for providing best possible gaming experiences to players like us.
Their gaming software is available for computer and mobile both and they most important thing with CasinoLuck is language flexibility. They support all major languages like Chinese, Turkish, Czech, Norwegian, French, German, Italian, Polish, Russian, Spanish, Swedish etc. Having huge collection of more than hundred games in different segments like Table Games, Video Poker, Blackjack, Classic Slots & Jackpot games give one more reason to join this incredible online casino. All games are flash based so you need not to download them to play. Just visit their website, login to your account and chose your favourite game to play.
The first time I played, I deposit $50 with them and they gave me 100% bonus, which really added attraction to my playful mind and you can get this bonus up to £150. You also become eligible for 100 Free Spins just after making your first deposit which was more than my expectation. Although I faced a technical issue just after making first deposit with them. My IP address was matching with some other account. I was not sure whether I had created any account with them earlier or not but they had put my account on hold so I contacted their support team for assistance. They were that much professional to deal with the situation like this. They asked me to mail my id proof to verify my identity. I sent them all requested documents and they unblocked my account within half an hour which was quite impressive for me.
As I just mentioned, their customer supports with 24/7 Live chat is good as well as user friendly too. So You can easily get them according to your needs. They are very professional to deal with the players. Their payment options are good. The more you play the more chances is awaiting to win the game.
I highly recommend this casino to give a try or look once at this site by playing amazing games. I would rather rate it 8/10 in total. If you are a casino lover and looking for change, you should give them a try.
Casino luck is a Microgaming and NetEnt portal casino and had a very nice welcome bonus for the first time users so I decided to join this casino. I created an account here and verified my email and was then good to go. They have 6 free promotion offer for the month of September and I sent an email to the support writing September 6 free
and got the bonus within 24 hours.Maximum win is 100 euros. Their live chat attendant takes a lot of time in showing up I had to wait for almost 10 minutes for someone from support to appear on the screen. Then spoke to Chris regarding the bonus. After claiming the bonus I was ready for he action and started with the Jurassic park game. The loading on this game took a lot of time and even had to refresh a couple of times because the loading got stuck. Could not open this one so opened dead or alive after this.
Was betting the lowest and hit the J with 10 soon and it got me 0.40$. In NetEnt and MG the wins are big compared to the bet because on any other portal it is very hard to win 0.40$ by betting the lowest. Then hit the billy with A and 10. This one got me 0.60$. I left this game with a profit of 1.6$. What I did not like is that this casino was
taking a lot of time in loading of games.
After this one I opened the hell boy slots. And realized that only quick fire slots were taking long loading and not the ones from Net Ent. Hit the bald guy with q and k and it got me 0.15$ and then after this one a lot of spins went for nothing and this almost brought my balance to 3. In the end tried roulette and casino hold em but could not do much because of the low balance. I even have some free spins to claim and would do that soon and have fun with them. Hoping that they would be wager free. Their best game was single deck blackjack. I managed to win good money there. A very nice casino but long loadings. That is the only problem apart from that it is a good to go.
I'm just a new member of this casino. So far so good. I didn't play much because I wanted to test first if I could actually withdraw my winning if ever I made some. I was able to withdraw my $15 just the other day. The casino actually offers free spins prior to their match bonus. I didn't take the bonus so I wasn't eligible to receive the free spins. Such a bummer but its okay. I'm just glad to know this is one there's one more casino that's legit.
Casino luck was re launched 2011 (although I did not play at casino luck before 2011)
and I witnessed sharp graphics and excellent presentation. Even the homepage of the casino site is remarkable. Promotions was the first link on the home page I clicked and I was impressed by the 100 free spins and 100% sign bonus up to 150 euros it was offering. I could use the 100 free spins either on one slot or split in three slots. Now on entering the casino I see more than 750 different types of games in which 400 where more than video slot games (nothing could be better than for a slot lover). Slot games in Casino luck need not be downloaded but were instant play. But my experience with instant play slot games has not been good I find downloaded slots much smoother to play.
I started with depositing 25 euros from my Skrill account and was credited with 50 euros in my Casino Luck account. So I started with my all time favorite slot wild waters. What should I say about wild waters the music, presentation, effects all are spot on. It is a typical Net Entertainment production.
I set my initial bet to 0.20 euros and as always I was patiently waiting to get all 5 different surfers symbols because then you win multiplier of X200. I could only win this once in my many plays of this game but still I could boost my account balance to 70 euros.
I tried few other slots like Terminator 2, Medusa 2, The wish master. Some of them were
new to me while some were my usual favorites like Terminator 2. I had good two hours and could earn few euros. Withdrawal was not a problem the amount was credited directly into my bank account within a week. I found this casino a good platform for gambling.
I am French so maybe my English will sound bad for you . I discover Casino Luck with the help of AskGamblers.com and at first look at Casino Luck I was a little bit scared to play because I am use to download the casino and play from my desktop but I decided to give it a try.
Honestly Casino Luck is one of my favorite online casino because in all other casino that I have play it take a while to get paid but the reverse time of withdrawal with Casino Luck is perfect I never wait more than 10-12 hours for my withdrawal to be processed they are very fast. The reverse time was 1 of my problem because I was used to replay all the money i win in other casino and finally finish with nothing but now I am happy that online casino process so fast my withdrawal that I can not replay it right away thanks to AskGsamblers to make me know that Casino luck.
I will not comment on game because I always play the same slot I cant stop playing Immortal romance but I can say they have almost 400 slot and also live table play. I want also to talk about all the bad review about Casino Luck that I have read around the net that say the slots are never paying out. Remember guys and girls gambling is also winning and losing with Casino Luck I have lose 500$ before hit something and now I am up of about 1000$ so yes sometime you have to play a lot to hit a win but that's how a casino if everyone have to finish as a winner these casino will never exist. So as conclusion here'smy rating for Casino Luck
payout 10/10
withdrawal process 10/10
live chat support 5/10
game choice 10/10
bonus 10/10
for an overall rating of 9/10