Description: Casino Luck is a fairly new online casino that hails itself as a modern Web 2.0 establishment. The casino is powered by Microgaming and NetEnt platforms which have been enjoying substantial market share increases and are quickly becoming the leaders in the online gambling world. There are also other softwares included such as IGT (WagerWorks), Betsoft, iSoftBet, Play'n GO, Evolution Gaming, and Nyx Interactive. Players from the United States are currently not accepted at Casino Luck.
Games
Gamblers of all types should be pleased with the variety of games available at Casino Luck. NetEnt software has really set the bar for game quality and variety online. While other platforms have slot machines that all look and feel the same, Casino Luck's video slots are all unique and exciting to play. Immortal Romance slot, for instance, has a captivating theme and one of the best featured soundtrack around. “Sticky Win” as it is called is triggered if the player wins anything or if he or she gets a Sticky Win symbol. Any winning lines are held in place, and all other squares are respun. This goes on until no more additional wins are hit. No other slot allows players to win so much on any normal spin.In addition to their quirky slot machines, Casino Luck has a plethora of table and specialty games to keep everyone satisfied. A few of these games can't be found anywhere else. Hi Lo Switch slot, for instance, is a game where players bet on whether cards will be higher or lower than the one placed. In this regal version, players may choose to play on any one of three cards, or change their cards up to two times. With fresh variants of blackjack, casino pokers, and video pokers, as well as plenty of colorful scratch card games and others, Casino Luck offers enough games to keep anyone entertained for hours.
Support
While Casino Luck does have a very modern website and state-of-the art games, their support is a bit lacking since they do not offer true live chat. Players can request assistance either through an e-mail address or by sending an inquiry through an online form. Unfortunately, they do not have a phone number, either. Nonetheless, Casino Luck does promise to respond to messages within 24-hours, and judging from the lack of bad press, they do a satisfactory job at this.
Responsible Gambling
Casino Luck is very professional with how they conduct themselves. Where many other online casinos act in a predatory nature towards compulsive gamblers, Casino Luck provides gamblers resources that they need if they have a problem. In fact, most issues can be resolved without having to contact support at all. Since Casino Luck does not offer live chat, this is very important. From inside the casino client, players can opt to self-exclude themselves from play for a span of either a week or six months. Casino Luck takes these self-exclusion options seriously and will not allow players to re-activate their accounts for any reason until the self-exclusion period is up. The casino also offers permanent self-exclusion, and their website is filled with encouraging resources to stop problem gambling.Players may also set deposit limits for themselves in the cashier window if they find themselves with a bankroll management problem. Casino Luck does allow players to change these limits at will, but limit increases are subject to a pending period to prevent compulsive gamblers from making hasty decisions. Thumbs up to Casino Luck for making problem gambling prevention a priority.
Certifications
Casino Luck posts that they are “RNG Certified” with an image in their website footer. Looking closer into this we found additional information in the “casino” section of their FAQ. As Casino Luck use NetEnt's flash casino all games are tested and certified by industry giant Technical Systems Testing (www.tstglobal.com). All games are played directly towards a NetEnt server and individual operators cannot make any changes to the RNG or pay-out tables. Casino Luck also states that it uses SSL encryption to keep all sensitive data protected from cyber-thieves.
Pros
Pending period 0-24 hours
Variety of games
Instant play, mobile
24/7 customer support via e-mail and live chat
SSL encryption
Software is proven fair by TST
Cons
No toll-free phone number to contact support
US players restricted
Add contact information for Luck Casino
CasinoLuck was successful for me. I used a 150% bonus on the deposit (wager x50), got 150 free spins and eventually won 200 euros. I fulfilled all the conditions and successfully ordered the payment. Money came in 2 hours! Documents did not require. Excellent casino!
i like variety of games, and sometimes they give free spins, it's a good casino.
I have used casinoluck online casino for a very long time now. Use it occasionally to play Starburst a netent game. I like netent games and the others that casinoluck provides. I have played various games on casinoluck mainly slots thou. I like some of the features it provides in some of the games. Very good support team always there and ready. They send out occasional free chips in email messages. Which is always a nice surprise. Longtime stability. I have made a few withdrawals in cnd currency. I had no problems with this site. Was quick at receiving my funds within 36 hours I was paid. The whole withdrawal experience was pleasant and I felt confident everything was going to work out alright. So I would have to say that the colors and graphics were good on the games as well as the features that the games provided were fun and exciting. I also checked out the scratch cards and roulette games. I was doing pretty good on the scratch cards for a long while then I play roulette game. I always bet on red. Got a nice hit and decided to play slots. I also visit with chat to try and get a free chip once in a while they go for it. Overall good site to play slots, roulette and blackjack. The games and bonuses are good on this site. I would defiantly recommend this site.
they blocked my account for no reason except for joining their sister site nextcasino, stay away
A nice casino but i wish they give more free spins, been a member since 2 years.
Hello everyone. This is a follow on from my previous message when i highlighted i was waiting to see how long it took for me to get my winnings. Well i am pleased to say that they hit my bank account late last night (Tuesday 14th March). So from withdrawing on Sunday 12th March, it only took 3 days from pending to approval and then payment which in my book is very good.
Previous comment:
I have been a member of many on-line casino's, in fact most that are advertised on the first page when googled. I look for 3 things that are important to me: Number 1, how fast are they in paying you your winnings. No 2, do they offer live support, and if so, how good are they. No 3, do the games run smoothly. No1 and No2 are paramount to me though. Well I joined Casino Luck at the weekend, well Friday evening 10/3/17. Because I have joined many casino's I tend to send in my documents in advance. This saves time if you are lucky enough to withdraw. After sending in my documents on Friday, they were approved today (Sunday 12/3/17) which I feel is a positive start. I have interacted with the live support team who have been helpful and professional, so all's good there too. Now my number 1 priority I will have to wait and see as I made a withdrawal yesterday (11/3/17). I understand completely that its the weekend so like I mentioned, I'll see how quick my winnings hit my bank in the week and let everybody know.
The site itself I really like. I love the Green look, and as green is my favourite colour, its a win:win. My favourite game is live roulette and no problems there, (my only small frustration is max £50/number...sometimes I like to go for it) I also played BJ, 3 and 5 card poker which were all good. I had a few spins on the slots and won a bit, well I got in the feature which is impossible on some sites. So all in all, I'm quite impressed with Casino Luck. I know they are quite new and I didn't see them advertise on Google either. I actually saw the advert on Neteller of all places. So I'll see how quick my payment arrives and let you know if anyone is interested.
very good site, have all the games i normally play, good welcome bonuses and they have loyalty bonus :)
Nice navigation, good selection of games, easy to find what you need.
Im a big fan of multislot providers and this casino is no exception. theres almost too much selection but none the less it is a good casino with helpful staff.Currently, this casino offers one of the biggest bonuses when you open an account, which can be up to € 500, and also comes with 250 free spins that you get at the beginning, after the deposit. i would play at this casino again and will do so in the near future.
Casino Luck is one of the most popular online casinos in the world, and now is very popular because of the large number of games, great bonuses and a very modern and attractive interface. Currently, this casino offers one of the biggest bonuses when you open an account, which can be up to € 500, and also comes with 250 free spins that you get at the beginning, after the deposit. I took advantage of this bonus upon registration, but I could not Withdraw money - bankruptcy.
Good video slots. I am glad the presence of many poker variations. Cool design itself. I am very happy that I could play in this online casino.
Likes this casino, nice combination of providers, made my first depo and it didnt paid off, next day when i got my freespins i hit big and got a nice payout.
They may give more freespin after
Just an okay casino for me, nothing highly positive and nothing negative just a solid one. I deposited via mobile here because it's the only casino where it actually works, weird plus :D The second and I can tell more valuable opinion for you newcomers to Casinoluck - No problems with withdrawals and anything at all. From what I remember I won from no deposit bonus here and without any problems I got my credits in a few hours using skrill withdrawal method.
This is my favourite casino. I have had many small wins consistently, from $100-400 and less but then again I never bet big around $.50 per spin on average. I never needed to use the live chat or had problems with payments etc. At first I was able to withdraw my winnings without providing ID to my e-wallet, only until I requested a bank transfer did I have to validate my account and surprisingly I am able to transfer funds to my bank account although I load money through my e-wallet, this is really convenient.
There are many game providers and just a few games are barred from playing with a bonus plus the max. bet with a bonus is high. There is normally a monthly 50% reload bonus and regular weekend bonus of 50% (13xb+d). I also love that I can check the progress on my W.Req. in my account, hate having to contact chat for this in other casinos.
Good games, but no different to other well recognised on the market
A few good games. Don't waist your money playing here - Luck casino is a backyard setup
This is a very similar operation to Next Casino, which is not surprising as the two casinos are operated under the same license and use the same software platform. Just like Next I was surprised to see so many negative reviews here at Askgamblers, and the overall score for CasinoLuck is even lower which makes me wonder how I have ended up being so lucky to have no problems whatsoever!
If you have already used up your welcome bonuses at Next then this group allow you to receive the bonuses once at each of their casinos, including the generous 100% first deposit bonus with 40x bonus wagering. Personally I think it is worth giving this casino a go just to take advantage of this bonus because low wagering bonus offers are starting to get very rare now.
With all the players complaining here of slow withdrawals I can't help but wonder what method they are using because all of my requests to Skrill have been processed in less than a day, often just a few hours. I will agree that it took a little longer than average to get my documents approved in the first instance but because this is only a one time inconvenience I don't think it is a big problem for most players.
The Every Matrix software these casinos use supports games from a wide range of providers, the only big name missing is Playtech but there are a great many other casinos with those games and there are very few casinos around who have Microgaming, NetEnt and Playtech all on the same site. I do enjoy a few Playtech games but I feel that CasinoLuck have a good enough range without these.
I like to play from my tablet sometimes and usually choose either Next or Luck on these occasions - whilst some casinos just make their games fit the different screen size and interface used on mobile devices these casinos have put a lot of effort into making sure the experience is as smooth as possible and it really shows. The only downer is that not all games are available on the mobile platform.
Great site fast withdrawels, no ID needed until u withdraw over 2000..
Plenty games I am surprised this casino ranked so low.. Regular free spins and deposit bonuses
I love casino luck
I registered account here just to leave this comment as I do not understand why there have been so many complaints recently in regards to withdraws.
I opened the account and made a minimum deposit about a month ago at casino Luck. Did not win after clearing the wagering requirement. However, managed to withdraw my deposit within 12 hrs (NO QUESTIONS ASKED).
I never deposited again in this entire month and received those 5 free spin offers just to try new games. Last week I was able to run those 5 spins up to $100 but got greedy and lost it all. This week again I received those free spins and was able to run it up to $950 and change.
This is when I start to check on their withdraw time and review. To be honest I was worried reading these recent comments and expect lots of red tape to cross in order to get paid. Surprisingly, money arrived within 5 hours faster than advertised. Also note that this 950 was out of 5 free spin winnings and they paid just as expected NO QUESTIONS ASKED again.
I feel like I must comment here to clear the name for such a reputable casino.
I trust this casino and will place my wagers here without a doubt and you should too.
I've been reading and seeing how many players in AskGamblers were getting wins by playing at CasinoLuck. Everything seemed so easy for them. Win here, win there, won on this game, won on that game, getting free spins almost everyday, making me feel so jealous in many ways. So finally, one fine day, I decided to sign up to see if I could also get lucky at CasinoLuck. After all, if others could get lucky, I should be able to too, right?
So I waited for the right time to visit their website, because my crawling ISP would mean I have to wait half a day to get the casino loaded up! No joke! CasinoLuck was one of those few casinos that would take ages to load up, due to the numerous different software providers that were integrated onto one common platform. On one of those days when my ISP was fast enough, I signed up at CasinoLuck, deposited, got a bonus, plus free spins on Starburst. All these was a couple of years ago, probably 2 or 3 years by now, so I cannot actually recall how much deposit bonus or the number of free spins that I had gotten, but all that isn't so important. It wouldn't make any difference as to how I would rate CasinoLuck at the end of my review.
What I do remember, was how my deposit, the bonus money, and including those free spins too, did not give me any win. My first experience at the casino was more of frustration and disappointment. Nothing was thrilling, nor exciting for me then. What I also do remember, was how I made many deposits before finally making one small win and making my only withdrawal from the casino. Was that good for a change? Well, if you can consider getting paid in 3 or 4 days as good, then so be it. For me, it was dismal! I could get paid within 1 day from my top favourite Playtech casino, but it took three to four times longer for CasinoLuck to pay me! Beats me the reasons why, but it certainly did not fit at all into a 'fast paying casino' for me.