I wanted to share with you my experience Prism casino. I am a member of Prism casino for more than a year. I registered there, when I was searching new RTG casino. And at that time they offered a good sign up bonus, but I don't remember anymore. It is one of my least favourite casinos, because the few times I did play there and won good money, I had many problems with the withdrawal.
The last time I visited this casino was one month ago. I thought that maybe something has changed and decided to give them minimum deposit, which by the way, is 10 euros and try to win at black jack. I feel very comfy at that game and usually win good money, so why not? I deposit and started to play. I placed 1 euro bets and lost 6 timesin a row. I thought oh well maybe this just isn't my casino after all, but still didn't give up. And I put my last bet there and bet all my money- euros and fortunately I finally got lucky and won with black jack combination. I placed 2 more 6 eur bets and won too, so I had like 25 euros in my account. I don't know why but I have a bad feeling about this casino. I wanted to withdraw this money because I knew if I continue, I will lose.
To withdraw, you have to send copy of your identity card. I had withdrawn from them before, but they asked me to send my identity paper again. I did it, but nothing happened, no one answered me. A week later I still hadn't got my winnings, so I contacted their support. They said that they didn't receive anything from me. I was really angry, sent my identity copy again and an unhappy email about their services. Two days later I got my money. From my experience, this casino brings me headaches and after this I will not go back.
Refused my withdrawal saying that the bonus code I used did not include table games, yet when I asked the live chat operator for the terms of that code, he indicated it did include table games, like I read when I redeemed the bonus.
Whatever yall do when u live chat be sure to snap shot the conversations. But on the other hand i guess all they would have to say is the live chat person didnt have authority to say what they said. Ha! Either way were toast
I wanted to share with you my experience Prism casino. I am a member of Prism casino for more than a year. I registered there, when I was searching new RTG casino. And at that time they offered a good sign up bonus, but I don't remember anymore. It is one of my least favourite casinos, because the few times I did play there and won good money, I had many problems with the withdrawal.
The last time I visited this casino was one month ago. I thought that maybe something has changed and decided to give them minimum deposit, which by the way, is 10 euros and try to win at black jack. I feel very comfy at that game and usually win good money, so why not? I deposit and started to play. I placed 1 euro bets and lost 6 timesin a row. I thought oh well maybe this just isn't my casino after all, but still didn't give up. And I put my last bet there and bet all my money- euros and fortunately I finally got lucky and won with black jack combination. I placed 2 more 6 eur bets and won too, so I had like 25 euros in my account. I don't know why but I have a bad feeling about this casino. I wanted to withdraw this money because I knew if I continue, I will lose.
To withdraw, you have to send copy of your identity card. I had withdrawn from them before, but they asked me to send my identity paper again. I did it, but nothing happened, no one answered me. A week later I still hadn't got my winnings, so I contacted their support. They said that they didn't receive anything from me. I was really angry, sent my identity copy again and an unhappy email about their services. Two days later I got my money. From my experience, this casino brings me headaches and after this I will not go back.
Update on review from yesterday is that Prism did honor the withdrawal after discussions and review of my account.
Refused my withdrawal saying that the bonus code I used did not include table games, yet when I asked the live chat operator for the terms of that code, he indicated it did include table games, like I read when I redeemed the bonus.
Whatever yall do when u live chat be sure to snap shot the conversations. But on the other hand i guess all they would have to say is the live chat person didnt have authority to say what they said. Ha! Either way were toast
It says Australian are accepted however when clicking on to sign up it says sorry we don’t accept people from your country.. disappointing