nothing like a casino with simlar like of palace of chane this casino dont have much to offer the payout rates on being a mind blowing high is all but the games are bad and boring and very less promotions o take advantage of this casino only the cash back offers which got big wagers times 50
It was good casino when they based on Playtech software! 4 years ago i played no deposit bonus in this casino and win! I didnt have problems with payments! But now is not "old" Golden palace! :c so sad!!! Dodge this casino! Pay attention to other casinos which are at this forum. Good luck all!
I came across Golden Palace Casino just a few days ago when I saw some offer with 25 free spins without any deposit needed. I decided to take it and after I tried to register I got error message that I already have account at them. I tried to recover my password but it does not work. I never received any mail to recover it. I could contact live chat support, but later I just knew that I will not be able to claim this bonus.
When I opened their website I saw many games from NetEnt software provider and Microgaming too. I read some reviews here and before they offer Playtech and Topgame software games. I guess they switch again to other software provider. I do not really know why and I do not know what to think about this casino. Maybe is good place to play, maybe not? Hmmm… Beside NetEnt and Microgaming software games there are also Thunderkick games and some NextGen gaming video slots. The promotions at this casino looks good, welcome bonus of 100% match deposit, free spins and some surprise bonuses every week.
Many different games from many software providers. But I do not really remember when I played here for the last time. I am sure that time there were no NetEnt or Microgaming games.
Otherwise their webiste is ok, but I had some troubles with it when I tried to log in into my account. I do not think I will play here, I do not trust this casino very much; I don't know why really. Maybe because of some complaints which I read here.
I will rate this casino with 6 stars. I like to play NetEnt and Microgaming video slot games. But I will play them at other casinos which looks more trustful than this one and where I already had some cash outs!
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit with no intention of paying out the player should he request a withdrawal , luckily I have only played with a freechip here but quickly saw the Casinos true shady character and nature
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your time.one should avoid such casinos.
I have read so many thing about this casino ,first good ones just because they were having Playtech software but since recently they change their software and become Top Game i really just wonder why casinos are doing that ??I saw the welcome bonus here at Askgamblers site and claimed it with no problem,well actually the same thing is happening to all Top Game casinos,when you sign u and insert the code you wont find the free chip in your account ,but you have to ask it from the live chat.
So yes i did download the casino and the free chip was not there so i asked the live chat if they could help me with that thing.I was waiting for an answer good 5 minutes or so till someone responded me and yes i was given the free chip so i can try to wagered,although i think its a waste of time ,but sometimes when you are low on credits you'll try some freebies.
I always choose to play Sweet Surprise slot and always with bigger bet ,because the wagering is X99 so if the game is loading like it should the winning way,you should wager the bonus in no time. Since Sweet Surprise wasn't sweet at all i changed the game and played Witches Cauldron slot , which is one of my favorite Top games.Not luck even at this slot,so spend the bonus really fast and that was it for the time being
When i see here on Askgamblers site there was complaints but only 3 of them,which 2 are solved and one of them still stands as not solved,so seeing that point i think they are nice casino and i am talking about payout frame ,because if were delays in that field there would be a lot complaints like some other casinos. I tried the casino,played the free chip so i would say just give it a try with the free bonus you might be lucky who knows,because that way you will test their cashing out time.Good Luck!
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was my old bonus and still playable, but I was told not, I left. I dont know what to think. Gloriabe
I saw that Golden Palace was giving 35$ no deposit bonus with pretty high wagering requirements-99x, however, it is based on Igs online software and this is my first experience with it, that's why I decided to sign up.
I signed up via instant play and claimed the bonus. Unfortunately I was told that the code was invalid, so I contacted the live chat to ask for reasons why. The live support was very slow and I had a feeling that I was being ignored and that's definitely a bad thing. So after a while the live chat just told me again that the code wasn't valid so even though I was frustrated by their attitude, I decided to make a minimum deposit of 25€.
I started to play Sweet Surprise slot, which has 25 paylines and is from their jackpot selection. I placed 0.25€ bets per spin and pressed autoplay for 25 spins. When they ended, my balance dropped to 20€, so as you can see I wasn't pretty lucky. After that I went to play Bankroll reload. It has 5 lines and I placed 0.05€ bet per line. I again pressed autospins, this time 30, and after them I lost 2€. Almost each spin gave me 0.15€ and once I got 0.65€ but nothing more than that . I have to say the games I played wasn't exciting at least for my taste, so I went to table games.
I started to play Blackjack Double exposure for some time. I liked the fact that the dealer cards were shown, it was something new. I placed 1€ bets and at first I was being lucky and won about 20€, but then I increased my bet to 2€ and lost a lot, so when I had left only 5€ I went to video slots. My last money went to Dwarven Gold. I placed 0.25€ and at the times when I won something, I gambled it and tried to guess the color, but only lost, so eventually my account hit 0. So unfortunately I wasn't lucky enough to get my big win with my last money.
Overall, I had decent time there but I'm sure I won't be depositing there again, The games loaded quite slowly and the support was slow, short on words and not nice at all.
Golden Palace is a casino that is recently run by Top Game software. I know this casino for a long time and I played in it while it used Playtech software. Top Games aren't so bad but compared to Playtech they look so cheap. I played here very often while they were offering Playtech Games. I am very disappointed that Golden Palace moved on to Top Game software. Before that change occurred I had a few withdrawals here without any problems. I was very happy with everything in this casino including the bonus offer and the live chat support. The withdrawal process was very fast also usually I would get my money after 4 days.
On many gambling sites from that time this casino was on the black list including Askgamblers. However my experience with this casino was only positive. Before I started writing this review I did a little research and found out that this casino has changed its software in the past once again. I found out that before Playtech they used Microgaming software. In short they lost their Microgaming licence and moved on to Playtech. Anyway now they are using Top Game software. I played here only twice since the change.
Both times I played with a no deposit bonus. Off course I didn't have a withdrawal because the wagering requirements just like in all other Top game casinos were just too high. Live chat support is very good now maybe even better than in Playtech. But I miss the Playtech games and I don't think I will make a deposit here again. Top Game has only a few slot games that I like. Also I think that Top Game has too little slot games in its offer. Golden Palace will just have to move on without me.
Overall: Golden Palace used to be a great casino, maybe it still is but Top Game slots are just not in my taste.
My first IGS casino and that too because of the big no deposit bonus . And this is one of the fastest sites that took a very small time when i was registering on this casino site and was over with it in a few minutes and i was very impressed by this. But then i had some problems while logging in because every time it showed that failed to log in and i had no clue why this was happening and i entered my username and password 5-6 times. After trying several times i went to the live chat and what i see is just too good. A message comes that all our live chats assistants are busy please come back later. And i saw something like this on live chat for the first time. Then tried again and This guy Lewis showed up thankfully and told him about my problem. He tells me that they are going under maintenance for an hour so i waited for an hour to play games on this casino . I got the 25$ bonus without any questions asked.
The first game i had chosen was sugar rush and i have played on his video slot a lot of times before. And then they make me download a premium content player to play the games. I do not know what all things are still left to just play the games here. The game just would not open and i have no clue why. So i try to open Bee land and it worked and soon i hit a cop like bee thing and it paid me 0.0$. And after like 15 spins i hit the scatter and i got me 0.50$ and that was my biggest win here.
Then i go to play crazy jungle and this is the most boring game i have played and i was hitting fruits but was getting only 0.5 or maximum 0.20$ for that. After that i played black jack and this is their best game and i am around 40 right now and having a good time here.
This is a real review from a real customer. Not one of those reviews where the casino pays me to write something awesome about them. I will start by listing all of the casinos I have played on. Just off the top of my head -Bet365, Casino plex, Mansions Casino, Premium Casino, Betfair, Casino.com, 32Red, Casino Luck...Those are just a few to list.
I can by far say Golden Palace is awesome. Their customer service is just amazing. They aren't robots and talk to you like real people. I received Prompt service when I had questions. I was talking to customer service and he said "20 mins" send your documents in and security will check them and approve them or not". 20 minutes later I received an email stating all my documents have been approved and I was ready to play. This meant I didnt have to go through anymore trouble when I came to getting my money. Because I sent the documents and had them approved prior to playing. So when I did win money it went straight to me no troubles or hassles. Didnt get excuses upon excuses. And the craziest part. My withdraw was approved in less then 12 hours. I was shocked. It really was amazing to see a site so friendly and accommodating. ..
You just have to make sure you ask questions. Lots of them. example " When I make a withdraw exactly what documents are going to be required of me" and be sure to ask about weekly limits and VIP status. Ask them how bonus's work. I was soo pleased with how smooth everything went. From registration to getting my money. I had to write this review, because I know what its like getting screwed and excuses. I ask if your skeptical just try it out. I guarantee you, you wont be disappointed. The customer service is awesome.
the 400% first deposit bonus for golden palace is not valid anymore - the support told me yet. but really strange is, that the support offered me a 300% bonus and after 2 minutes this bonus wasn´t valid anymore. I told them and teire answer was: ....it was a typo... so, not nice business practice.......
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 % - pretty standard though with 50x bonus wagering ( not worst in the market ). One thing that I dont really like is cashout limits up to 2500 $ monthly, so if You are Highroller, this one really annoying thing. Okay, I won nice amount and want my cash in short time, not month-by-month increments. 48 hours ewallets cashouts is good, but I dont think they gonna pay as fast as they declare. Hope Golden Palace gonna change the things about topgame casinos...
Very standard site online about the layout there is not much to add here but they have lots of interesting games here as well as the signup bonus from what i heardthey are cashable
I am a loyal player here many years ago ,when they operating under playtech software,very reputable casino,in 2012 cashed out from here 500 euro from 50 no deposit bonus.
nothing like a casino with simlar like of palace of chane this casino dont have much to offer the payout rates on being a mind blowing high is all but the games are bad and boring and very less promotions o take advantage of this casino only the cash back offers which got big wagers times 50
Variety of games so you never get bored. (At least when you didn't use a bonus) they finally pay out even it takes a long time.
It was good casino when they based on Playtech software! 4 years ago i played no deposit bonus in this casino and win! I didnt have problems with payments! But now is not "old" Golden palace! :c so sad!!! Dodge this casino! Pay attention to other casinos which are at this forum. Good luck all!
- Promotions at face value look good, but are a ton of hassle
- Live chat
I have been playing here for almost 3 years now. The customer service chat has been the most friendly and helpful. Everything worked, until now...
I came across Golden Palace Casino just a few days ago when I saw some offer with 25 free spins without any deposit needed. I decided to take it and after I tried to register I got error message that I already have account at them. I tried to recover my password but it does not work. I never received any mail to recover it. I could contact live chat support, but later I just knew that I will not be able to claim this bonus.
When I opened their website I saw many games from NetEnt software provider and Microgaming too. I read some reviews here and before they offer Playtech and Topgame software games. I guess they switch again to other software provider. I do not really know why and I do not know what to think about this casino. Maybe is good place to play, maybe not? Hmmm… Beside NetEnt and Microgaming software games there are also Thunderkick games and some NextGen gaming video slots. The promotions at this casino looks good, welcome bonus of 100% match deposit, free spins and some surprise bonuses every week.
Many different games from many software providers. But I do not really remember when I played here for the last time. I am sure that time there were no NetEnt or Microgaming games.
Otherwise their webiste is ok, but I had some troubles with it when I tried to log in into my account. I do not think I will play here, I do not trust this casino very much; I don't know why really. Maybe because of some complaints which I read here.
I will rate this casino with 6 stars. I like to play NetEnt and Microgaming video slot games. But I will play them at other casinos which looks more trustful than this one and where I already had some cash outs!
Golden Palace was originally a super dodgy Playtech casino and then changed software to the notorious Rival brand and they went from Rouge to Super Rouge casino with shady terms and conditions and an aggressive approach to spamming players with promotions to entice them into taking up an offer so that they can get a deposit with no intention of paying out the player should he request a withdrawal , luckily I have only played with a freechip here but quickly saw the Casinos true shady character and nature
golden palace is very old casino and have turned from playtech to top game casino now, because of their reputaion i havent deposited here but i keep getting phone call from them for no deposit bonuses in my acconut, never logged in to check, when you know you are not going to get paid even if you win then why to waste your time.one should avoid such casinos.
I have read so many thing about this casino ,first good ones just because they were having Playtech software but since recently they change their software and become Top Game i really just wonder why casinos are doing that ??I saw the welcome bonus here at Askgamblers site and claimed it with no problem,well actually the same thing is happening to all Top Game casinos,when you sign u and insert the code you wont find the free chip in your account ,but you have to ask it from the live chat.
So yes i did download the casino and the free chip was not there so i asked the live chat if they could help me with that thing.I was waiting for an answer good 5 minutes or so till someone responded me and yes i was given the free chip so i can try to wagered,although i think its a waste of time ,but sometimes when you are low on credits you'll try some freebies.
I always choose to play Sweet Surprise slot and always with bigger bet ,because the wagering is X99 so if the game is loading like it should the winning way,you should wager the bonus in no time. Since Sweet Surprise wasn't sweet at all i changed the game and played Witches Cauldron slot , which is one of my favorite Top games.Not luck even at this slot,so spend the bonus really fast and that was it for the time being
When i see here on Askgamblers site there was complaints but only 3 of them,which 2 are solved and one of them still stands as not solved,so seeing that point i think they are nice casino and i am talking about payout frame ,because if were delays in that field there would be a lot complaints like some other casinos. I tried the casino,played the free chip so i would say just give it a try with the free bonus you might be lucky who knows,because that way you will test their cashing out time.Good Luck!
I joined here awhile back and played with a NDB but was not that lucky, win some loose some, I have not been here for awhile and logged back in to find that it is now Topgame, I had a bonus in my account and was told that it is only play money, but it was $9.95. I find that very odd, but maybe it is true? I thought it was my old bonus and still playable, but I was told not, I left. I dont know what to think. Gloriabe
nice casino, very good bonuses
I saw that Golden Palace was giving 35$ no deposit bonus with pretty high wagering requirements-99x, however, it is based on Igs online software and this is my first experience with it, that's why I decided to sign up.
I signed up via instant play and claimed the bonus. Unfortunately I was told that the code was invalid, so I contacted the live chat to ask for reasons why. The live support was very slow and I had a feeling that I was being ignored and that's definitely a bad thing. So after a while the live chat just told me again that the code wasn't valid so even though I was frustrated by their attitude, I decided to make a minimum deposit of 25€.
I started to play Sweet Surprise slot, which has 25 paylines and is from their jackpot selection. I placed 0.25€ bets per spin and pressed autoplay for 25 spins. When they ended, my balance dropped to 20€, so as you can see I wasn't pretty lucky. After that I went to play Bankroll reload. It has 5 lines and I placed 0.05€ bet per line. I again pressed autospins, this time 30, and after them I lost 2€. Almost each spin gave me 0.15€ and once I got 0.65€ but nothing more than that . I have to say the games I played wasn't exciting at least for my taste, so I went to table games.
I started to play Blackjack Double exposure for some time. I liked the fact that the dealer cards were shown, it was something new. I placed 1€ bets and at first I was being lucky and won about 20€, but then I increased my bet to 2€ and lost a lot, so when I had left only 5€ I went to video slots. My last money went to Dwarven Gold. I placed 0.25€ and at the times when I won something, I gambled it and tried to guess the color, but only lost, so eventually my account hit 0. So unfortunately I wasn't lucky enough to get my big win with my last money.
Overall, I had decent time there but I'm sure I won't be depositing there again, The games loaded quite slowly and the support was slow, short on words and not nice at all.
Golden Palace is a casino that is recently run by Top Game software. I know this casino for a long time and I played in it while it used Playtech software. Top Games aren't so bad but compared to Playtech they look so cheap. I played here very often while they were offering Playtech Games. I am very disappointed that Golden Palace moved on to Top Game software. Before that change occurred I had a few withdrawals here without any problems. I was very happy with everything in this casino including the bonus offer and the live chat support. The withdrawal process was very fast also usually I would get my money after 4 days.
On many gambling sites from that time this casino was on the black list including Askgamblers. However my experience with this casino was only positive. Before I started writing this review I did a little research and found out that this casino has changed its software in the past once again. I found out that before Playtech they used Microgaming software. In short they lost their Microgaming licence and moved on to Playtech. Anyway now they are using Top Game software. I played here only twice since the change.
Both times I played with a no deposit bonus. Off course I didn't have a withdrawal because the wagering requirements just like in all other Top game casinos were just too high. Live chat support is very good now maybe even better than in Playtech. But I miss the Playtech games and I don't think I will make a deposit here again. Top Game has only a few slot games that I like. Also I think that Top Game has too little slot games in its offer. Golden Palace will just have to move on without me.
Overall: Golden Palace used to be a great casino, maybe it still is but Top Game slots are just not in my taste.
My first IGS casino and that too because of the big no deposit bonus . And this is one of the fastest sites that took a very small time when i was registering on this casino site and was over with it in a few minutes and i was very impressed by this. But then i had some problems while logging in because every time it showed that failed to log in and i had no clue why this was happening and i entered my username and password 5-6 times. After trying several times i went to the live chat and what i see is just too good. A message comes that all our live chats assistants are busy please come back later. And i saw something like this on live chat for the first time. Then tried again and This guy Lewis showed up thankfully and told him about my problem. He tells me that they are going under maintenance for an hour so i waited for an hour to play games on this casino . I got the 25$ bonus without any questions asked.
The first game i had chosen was sugar rush and i have played on his video slot a lot of times before. And then they make me download a premium content player to play the games. I do not know what all things are still left to just play the games here. The game just would not open and i have no clue why. So i try to open Bee land and it worked and soon i hit a cop like bee thing and it paid me 0.0$. And after like 15 spins i hit the scatter and i got me 0.50$ and that was my biggest win here.
Then i go to play crazy jungle and this is the most boring game i have played and i was hitting fruits but was getting only 0.5 or maximum 0.20$ for that. After that i played black jack and this is their best game and i am around 40 right now and having a good time here.
This is a real review from a real customer. Not one of those reviews where the casino pays me to write something awesome about them. I will start by listing all of the casinos I have played on. Just off the top of my head -Bet365, Casino plex, Mansions Casino, Premium Casino, Betfair, Casino.com, 32Red, Casino Luck...Those are just a few to list.
I can by far say Golden Palace is awesome. Their customer service is just amazing. They aren't robots and talk to you like real people. I received Prompt service when I had questions. I was talking to customer service and he said "20 mins" send your documents in and security will check them and approve them or not". 20 minutes later I received an email stating all my documents have been approved and I was ready to play. This meant I didnt have to go through anymore trouble when I came to getting my money. Because I sent the documents and had them approved prior to playing. So when I did win money it went straight to me no troubles or hassles. Didnt get excuses upon excuses. And the craziest part. My withdraw was approved in less then 12 hours. I was shocked. It really was amazing to see a site so friendly and accommodating. ..
You just have to make sure you ask questions. Lots of them. example " When I make a withdraw exactly what documents are going to be required of me" and be sure to ask about weekly limits and VIP status. Ask them how bonus's work. I was soo pleased with how smooth everything went. From registration to getting my money. I had to write this review, because I know what its like getting screwed and excuses. I ask if your skeptical just try it out. I guarantee you, you wont be disappointed. The customer service is awesome.
..their....I meant
the 400% first deposit bonus for golden palace is not valid anymore - the support told me yet. but really strange is, that the support offered me a 300% bonus and after 2 minutes this bonus wasn´t valid anymore. I told them and teire answer was: ....it was a typo... so, not nice business practice.......
I remember Golden palace when it was based on Playtech software, now its powered by TopGame and the things changed. Have nothing against them, but hey, TopGame casino's are known as not very fair and trustworhty, but famous name like this maybe gonna wake-up the things. Welcome bonus is up to $/£/€300 and matching 100 % - pretty standard though with 50x bonus wagering ( not worst in the market ). One thing that I dont really like is cashout limits up to 2500 $ monthly, so if You are Highroller, this one really annoying thing. Okay, I won nice amount and want my cash in short time, not month-by-month increments. 48 hours ewallets cashouts is good, but I dont think they gonna pay as fast as they declare. Hope Golden Palace gonna change the things about topgame casinos...
Very standard site online about the layout there is not much to add here but they have lots of interesting games here as well as the signup bonus from what i heardthey are cashable
I am a loyal player here many years ago ,when they operating under playtech software,very reputable casino,in 2012 cashed out from here 500 euro from 50 no deposit bonus.