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Cool Cat Casino Reviews (126)

I signed up at CoolCat a few months ago and deposited $100 dollars without a bonus code to play Blackjack.  Using a negative progressive strategy and playing by the book I somhow ran that $100 dollars up to just over $12,000 in about three hours.  as you can imagine I was freaking out lol.  I called them and spent a good half hour on the phone making sure it was legit and I did everything correct and they confirmed numerous times it was.  The next morning I login to make sure I wasn't dreaming and start with my withdrawals and couldnt log in because my account was being 'audited'.  It's now been several months and I still can't login and when I call they just tell me I'm being audited and there has been no update and no one can tell me when or if The audit will ever be done.  my accounts at all the sister casinos have also been locked.  apparently they don't like winners

• 09.08.2019

Takes at least three to four months to withdraw from any of these casinos. Cool cat, Ruby, Prism, Club, etc. you have to submit proof of residency, then you have to submit their verification forms with any cards that you use. That takes about two weeks. Congratulations but it’s going to be awhile before you see anything. I suggest cafe casino, slotslv, ignition casino. They take ten days!

• 31.05.2019

Sorry this happened to you, 
theforceguru.

• 07.04.2019

I have heard this same story many times, it saddens me that a casino can take advantage of people like this. Did you call the gaming commision from their country where its govern at? They still have to follow laws  with the gaming commision. They will check out the casino and your story. But the when I  read reviews like this, the more I want to stay away from these sites and visit my local indian tribe casino, 'im from USA. Wish you the best of luck in getting your winnings.

Wow thank you for that imformation, that is truely a great help to players  like myself. Iam registered with cool Cat Casino, just never been a fan nor really interested in there Site and now I have good reason not to be, thanks to you.
Much apprecated to you, snb6448. thumps up to you.

I like their games, and they have pretty good bonuses with free spins, etc. I won over $2,000 off of a &30 deposit.

I managed to get quite a few winnings over the years through Cool Cat which might make my opinion quite biased but I'd like to mention their great customer service. If you have an issue, the people here WILL help you out. As you stay connected with Cool Cat longer, they reward you as a user and it's honestly the best experience.

ok so I made a 50 deposit today using the rudolph revenge bonus code that's on the first page of website that offers I believe 275% 15FS on rudolph revenge.  After all was said and done I came out winning a good amount and so I made a request for live chat.  Almost immediately I received assistance from a rep whom told me I needed to submit a photo ID, utility bill with my address and name on it, copy of any and all debit/credit cards ever used on that site, and a confirmation letter which basically I sign and date then using a pencil trace the card.  After I send all this in (which makes you think, huh, aren't all these items you need to steal someone's identity?) Anyway, I asked how long it would take and this blew me away about 10-15 business days for approval and if approved 10 more business days before the money is sent.  I'm so excited about winning something that I don't mind, however, I wanted everyone else to be aware of this long process.  FYI ill keep everyone up to date if and when I receive my money.

Nothing. Literally nothing. They have fun games but do not pay out at all. Customer service is a joke. They will help you put in money but you get nothing out. They ban your account if you win.

very awesome casino, loads of free bonusses that you can use and thy work. I absolutely enjoy playing at this casino as it also feel that you can pass the wager easier than at other casinos. Play bubble bubble with 2.50 on 10 auto spins and you get a hell of a lot bonus triggers. With only 3.00 I managed to get up to over 7000 credits. This casino does not struggle with loading or anything else.This is my absolute favourite casino to play slots and even the tournaments is more to choose from. It has the same basic layout as slots of vegas, captian jack, springbok casino, silversand casino, ruby slots etc,etc. 

It has most of the games the others do, customer service is slow but helpful to a point.

Total gem of a place. I'm basically just a table games player and I bounce around and try them all. Got hot at a craps table and when I cashed out after a few days I had enough for a flight to Atlantic City hahaha, the fun never stops lol.

As per a friend's advise, I played the downloaded software version of Cool Cat and because of that I found it a lot easier to follow and track my playthrough on my bonus. As long as you know the terms and conditions of any bonus you use here, you get good value. Customer support helped me a lot early on.

I've been playing here for years and haven't had any issues. Love the huge variety of games and they offer new games and bonuses every week it seems like. I've won huge here on the progressives and the payouts are as high here as any other RTG casino.

I don't think this place has any issues with payouts and deposits as I've never had an issue with it. Really good place to play whether you're a new or experienced player.

One of the best RTG casinos I've played at. Really easy interface, cool graphics, and a ton of slot and table games. Payouts here are pretty good as I've been playing at Cool Cat for over 2 years and it's been one of my most profitable casinos to play at.

Offer a ton of bonuses and it's good that they have a good support staff to help explain any new promotions they offer. Whether you're VIP or just a regular player there are bonuses and free spins for you. If you're thinking about becoming a VIP member at a casino this is the place to do it. They really take care of their high rollers here more so than other casinos.

Check it out. You'll start off with multiple deposit bonuses which should get you started on the right foot.

Loved the selection here and felt like my bonus cleared faster than i expected. Maybe thats just because i played so much for about a week straight haha. The support was good and i have been playing overall for about a month. ive cashed out twice successfully - first time about 11 days, second time less than two weeks

Came here through a referral and read some of the negative reviews. I couldn't have had a better experience. Used the deposit bonus and quickly tripled up my winnings in no time. Been playing here for about 6 months now and I haven't had any issues with payouts. Every time the staff says I'll be paid out in no more than 10 days and each time it's taken less.

I love playing the slots here and the progressive slots payout more than any other place I've seen. Pretty simple -- this place has a high payout and they payout pretty quickly. I'd check it out especially for US Players I think this is one of the hidden gems on the internet

Games are fun. PLAYER BEWARE FORCED DEPOSIT SCAM

 cool bonus of big cat being double, free spins for the Chinese party of the dead.. Double bonus 

If it would let me rate it zero stars I would.  I never even got to use the bonus code... it said that it was already expired when i put it in.

THE WORST OF THE WORST!!!! I purchased $25 binus code after 3 years of trying them out..they accepted it and i was told No you have to deposit $30 first i explained how i was not declined or told that as normal procedure..he was SO rude " Steven Williams" i asked for my shop points refunded back to BFCand he told me "No"   and if i dont make a deposit " goodbye...conversations over" and left chat without waitibg for a response...see, there IS a reason whyiwont deposit especially rude service and s-- ty games!!!

Com um bônus assim é possível chagar a ganhar muito dinheiro aqui os jogos não são muito diferentes mais vejo que há uma grande oportunidade de vencer o jackpot neste casino amanhã tenho que tentar minha sorte obrigado pelo bônus

i was not happy with account setup it took almost 2 week to verify my bank details

after taking the bonus and playing till i won the 100$ max cashout bonus.it took them 3weeks to verify my account and the do mail and say there a problem you have to mail them.after it took so long i played my winning back which is sad.i would say work on client service and i wil return till then i would waste my money there.sorry

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