Write a review

BetDNA Casino

Gambling is fun. Fair gambling is even better. Share your experience with casinos, both positive and negative!
Casino Reviews BetDNA Casino

BetDNA Casino Reviews (14)

I really enjoyed DNA I do believe they have a great casino,though the payouts are a bit slower than indicated (some of it can be blamed on KYC times they seem to take longer than usual) They have a friendly staff and actually do have phone support! (they even call you when you make your first deposit!) This gave me a sense of security that other casinos haven't :) So I do believe I will be going back :)

The customer support is not good ! They answer you after many times reach them ! The most of time chat is automated responce and you asked them something  and they answered you about a no deposit bonus how it works ! I asked them from my winnings and they were telling me for the bonus !As a new player i used a no deposit bonus of 100 euros which i saw in a similar site like yours it was sportsbook no deposit bonus which needed to wager it i dont remeber how many times but i fullfil the wagering requirements and i win 54 euros ! So when i was asking to claim my winnings i did not get any response ! when finally i get a response they told me it was not a no deposit bonus and it needs to deposit 100 euros to wager them once and then to claim my winnings ! So bad experience ! I dont trust this casino to deposit because live support is so bad ! Think about it before deposit!

Easy to sign up, somewhat fast response time from chat. Good array of games and options to bet on sports online.

Just played there and liked it. Forgot i was even registered withthem.. was fun and have same games as everybody else. ... They also have freechip for you. enjoy

I've played here a couple of times like the variety of games they have. I feel when you're offered a no deposit at sign up that one should be able to play any games that the casino offers. They don't, limited on games you can play which is a turn off. I haven't dealt with support so I can't give any feedback in the area. More than likely I do not see myself making a deposit here.

Looks like gigantic casino with loads of erros and non-responsive customer suppot. I have some cash and would like to make the cashout, but the cashier looks very strange, no direct option to cashout, need to send emails to unrepsonsive customer support. So this is situation without entrance for me, I am thinking just leave this or contact BetDNA through rep. Since the casino is registered and operating in USA, the strange control situation...Just stay away from here and find another place without any restrictions...

I don't like these casinos especially since they took out the TopGame games!

I played at this casino with a no deposit offer. I experienced very rude atttitude from customer support, not caring about my questions and needs at all. Also game selection you can play with the bonus is super small, there were slots too, but only from Betsoft and the amount was small. Also knowing their sister sites I don't feel like they can be really trusted. I won't be depositing there.

BetDna is a casino I joined earlier this month. For a while I thought that this casino doesn't accept players from my country and I never actually checked if that was true. Then recently I saw a no deposit bonus code that would give me 50€ no deposit, I must say so large offers don't come often, so I decided to find out if I could play there and then claim the offer. I was interested because lately I've been playing a lot of Betsoft games and this casino has Betsoft along with few other softwares.

I noticed that they are a sister site to Pamper casino and Always Cool casino, which both I've played at, but they didn't allow residents from my country to play with freebies. I went through their terms but in the restricted country list I didn't see my country, so after I signed up, I went to speak to live support. I was quite disappointed with the attitude from support, I was just told that wagering for free bonus would be 80x and when I asked about my country, support told me just to read their terms and before I got to answer to that, support had already closed the chat. In my opinion it was quite unprofessional.

So knowing that in none of their terms was my country listed, I went to cashier and saw they offered 10€ no deposit bonus for Betsoft. But since I had my own code I claimed it and 50€ were added immediately. I started to play Under the Bed slot with minimum bets, but my balance was decreasing rapidly. When my balance was down to 30€, I went to a game called Three Wishes. I was very disappointed with the payouts from this game, I had many bonus rounds but none paid over 10x bet. And at last I played Madder Scientist which took away all my money.

Overall I had a pleasant time at BetDna casino but I believe it was because I played with a freebie. Not even once I reached over my initial balance amount. Support was unprofessional and also the amount of games I could play with no deposit bonus was small, but their game selection overall was quite impressive. I think they are decent casino, but what makes me doubt them is the fact that lately I've seen numerous amounts of no deposit bonuses for them, that doesn't leave very good impression. So far I don't think I will deposit there.

I really don't like this casino. Mobile platform is not great at all. The strange thing is, the casino offers a no depisit bonus which indeed you are able to claim it, you are even able to see it in your balance. But good luck in trying to play it on the slots. I don't know what it is, but I was and I am still unable to play this bonus in the slots. It's a pity as it looked like an interesting casino but unfortunately very frustrating and irritating. I will not be plying here and the bonus can remain in the account as it is.

Hi flashflash99, As you can tell we already have them on our warning list. If you have a complaint please make sure to post it at the complaint section at the forum, with all the related details. We will then alert their Rep. cheers LCB Admin

Well this place needs to be blacklisted or better yet Closed down .I received a sports sign up bonus and wagered it thru and is now in my sports book balance as Cash .I submitted three tickets over 3 months and they never responded to me as of yet ...Well that money has been there since December 2014 and it is now November 2015 and I still have not made contact with anyone .What a joke and I have records for every ticket I submitted .Not sure what rights US players have and what I can do about it other then warn others on every blog on the net including Facebook and Twitter ..PLAYERS BEWARE THIS PLACE CAN NOT BE TRUSTED AND LCB PLEASE REMOVE THEM FROM YOUR LIST

BetDNA casino is a casino sponsored by Betsoft and Novomatic. Both of these software aren't really familiar to me, especially not Novomatic, and I never had any prior experiences, if I recall correctly, with Operia Corp Casinos.

I also had a hope that this casino was DNA themed, but sadly it wasn't. It was the reason why I wanted to try the casino out, but when I realized like ' I'm already here, might as well give this casino a shot' which is exactly what I did.

I used their 25$ bonus, and added another 20$ on top of that. I was surprised how many options they offer when you play with them ;Live Betting, Sports betting, tables, Poker, slots. It was really nice to see as the casinos that offer this big range of playables, because casinos like this are very few and far in between.

I actually found myself reaching the wagering requirements quite fast , as I had a double deposit, which in terms led me to the 10x wagering. Originally, I thought it would take me quite a while to rake it up, but when there are table games, there is profit to be made. I believe I was able to reach the bonus in little over 4 hours, but I wasn't playing constantly, instead, I was playing in parts, hahah, I had a feeling I'd go dry out of luck playing for 4 hours straight.

I didn't withdraw the money I won though, as I always think there is more money to be made, I mean, I had well over 200$ and when having this much money in my sights, I always tend to get a bit greedy trying to double it.

I left the money on my balance, just in case I make some additional money to play in this casino, and then to withdraw the remaining money. 7/10. Very decent! Cheers!

I saw on askgamblers that they offer a no deposit bonus of 25$ with only 10 times wagering requirements!So I registered my account at this casino and I received the no deposit bonus!I took a look at their casino games,I was very surprised because I saw that they also have Gaminator games like Sizzling hot,a game that I am playing very often at offline casinos! But I was disappointed because the no deposit bonus wasn’t available to play at the Gaminator slots only at RNG slots and this slots are unknown for me!

I played a slot called Pharaoh King but it didn’t paid so well and I lost the no deposit bonus very very fast! I saw that they also have sports betting but I didn’t tried it yet,and also they have a lot of promotions for both casino and sportsbook! The website doesn’t look very good,it is simple and also the payment methods aren’t very wide,they only have skrill,neteller,credit cards and ukash!The paysafecard and the bank transfer are missing!

Regarding the support,they have support via e-mail,via phone and also they have live chat but I didn’t tried it yet! I will try to rate this casino even if I played only a couple of minutes and it wasn’t a nice experience!For the games I will give 8,and this because they have Gaminator games,the other games that they have are totally unknown for me! They didn’t impressed me with their payment methods and I think it deserves only 7!Also the support it is ok in my opinion,they have live chat and this is important and I think its ok to give a 9 even if I didn’t tested their quality! Overall it is a simple casino,I don’t know if I will play here with my money because I don’t like their slot games!

Check fields!

Write a review of BetDNA Casino

Satisfaction rating
Upload here Increase visibility and credibility of your review by adding a photo

BetDNA Casino Rating

Overall satisfaction rating

Web:

betdna.com

This website was reported to be associated with BetDNA Casino.



Description: BetDNA Casino is an online casino integrated into the BetDNA sports betting network. It features an impressive array of games from Betsoft and select titles from Novomatic Gaminator, as well as a live dealer room. The casino provides players with 24/7 dedicated customer service via live chat. BetDNA Casino is licensed by the government of Costa Rica.

Restricted Countries

BetDNA Casino does not offer games to residents of Costa Rica, Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Serbia, or Ukraine.

Virtual Games

Players looking for the hottest online video slots have plenty of choices at BetDNA Casino. The site features popular 3D slots from Betsoft like The Slotfather slot, Viking Age slot, Arrival slot, Mr. Vegas slot, and A Night in Paris slot. BetDNA Casino also offers numerous titles from the Novomatic Gaminator, including Sizzling Hot Deluxe slot and Secret Elixir slot.
BetDNA Casino has plenty of choices for all types of table game players. Roulette lovers can try to pick their lucky numbers in Zoom, Common Draw, European, and American variants of the game. The blackjack selection includes Standard, European, Super 7, Pontoon, Pirate 21, and 21 Burn. The site also features several other favorites, including Casino War, Red Dog, Pai Gow Poker, Oasis Poker, Draw Hi-Lo, and Poker3.
The video poker assortment at BetDNA Casino is one of the largest online. Available variants include favorites like Jacks or Better, Deuces Wild, Tens or Better, Joker Poker, and Double Double Bonus, as well as some less common games like Split Way Royal and Bonus Deuces. Most of the games can be played in single-hand, multi-hand, and Pyramid Poker versions.
BetDNA Casino also features a healthy number of specialty games, including 4 different types of Keno, Virtual Racebook 3D, Predictor, and Scratcherz.

Live Games

Those looking for a realistic online gaming experience can try the BetDNA Live Dealer area. This section provides actual table games being broadcast from a professional casino studio. Players can choose from among American Blackjack, Blackjack Early Payout, Baccarat, American Roulette, and European Roulette.

Support

BetDNA Casino makes it easy to get in touch with a support representative. Players can load the live chat interface at any hour of any day to get connected with a live associate. The casino also offers toll-free phone assistance for residents of the US, Canada, Mexico, Spain, the UK, and Australia, with a tolled international number for all other players. For more complex inquiries that require time in between responses, players can use the on-site ticket system.

Security and Fairness

Safety is one of BetDNA Casino's top concerns. To ensure that players have a safe gaming experience, they have implemented SSL encryption into all pages of their website. This prevents anyone from being able to read sensitive information like passwords and financial data.
Although the BetDNA Casino FAQ is lacking detailed information, there is enough evidence available online to show that the Betsoft platform is fair. Furthermore, since the live games are all broadcast in real-time, it's easy to see that they are also genuine.

Pros

Instant-play gaming
Wide range of slots, including hot titles from Betsoft and Novomatic Gaminator
Good selection of table games and video pokers, as well as some specialties
Live dealer room
24/7 support via live chat, toll-free phone in many countries, and ticket system
Secured with SSL encryption
Proven fair by third-party audits

Cons

Unavailable to players in Costa Rica, Egypt, Ghana, Indonesia, Macedonia, Malta, Montenegro, Morocco, Nigeria, Pakistan, Serbia, or Ukraine
Limited information provided in the FAQ


Add contact information for BetDNA Casino

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated | Questions